Ever since the COVID-19 pandemic struck, organisations have scrambled to adopt a remote working environment. Many large companies struggled to get sufficient health and safety procedures in place in time.

The country has come in and out of lockdown during the pandemic, confusing matters further. Now with movement restricted to some degree all over, it’s key that companies embrace working from home as a viable alternative to having employees in the office. Many have found success by leveraging a mobile-first approach. This approach to business has helped many business owners keep everything running smoothly because the office environment comes with you.

Transforming your growing business to one with a focus on mobility might seem daunting, but it can be achieved. A mobile-first approach doesn't mean limiting your employees to literally working from mobile phones. It means giving them additional tools to improve flexibility, which is great for your business continuity plans. When implementing this approach, businesses need to focus on true connectivity for their customers and employees – the secret to success when working from home.

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Business Mobility

Adopting a mobile-first methodology has become more popular among small businesses due to its many advantages.

It’s all there in the palm of your hand – smartphone apps enable connectivity and productivity to continue from any device. Thanks to UEM technology employees can even work on personal devices without compromising sensitive data. So you can rest assured that embracing mobility doesn’t mean opening up your corporate data to vulnerabilities.

SMEs benefit the most from embracing mobility because it enhances their business agility. They never have to leave their organisation – or a customer – unattended. Mobility means flexibility and it brings numerous benefits. It allows for easier communication between staff and customers and opens up that connectivity that’s so vital for getting the most out of working from home.

Agility in a Remote Working World

Improving agility means freeing businesses from static infrastructure. The current remote working environment offers organisations a chance to do so.

When working from home, your customers will expect a seamless experience when communicating between your office, devices, and employees. Being able to offer this omnichannel service across unified devices is a huge benefit and helps businesses deliver great customer experiences.

Harness the Cloud

Taking processes into the Cloud means you can store and retrieve that data securely from any compatible device. Your office environment comes and goes with you – that’s true agility.

Cloud telephony technology is an exciting application of Cloud technology for businesses working remotely. It enables you to always be on call. Customers don’t have to be kept waiting, or discover that no one's in the office to answer the call.

Voice over Internet Protocol (VoIP) technology empowers you to make and take calls from any device through the internet. Call quality is improved, and you can access a swathe of cost-saving opportunities. It’s technologies like these that mean it’s not just possible to maintain business continuity anywhere, it actively helps improve your operations, making IT a facilitator for growth.

Connectivity - The Key to Success

To be a successful mobile-first business, you need to ensure connectivity. 

When considering connectivity, it’s important to find a solution that’s tailored to your individual requirements. It's not just about connecting devices to networks and data, it's about maintaining business culture and continuity. True business connectivity helps keep employees happy and involved, even when they might be working far apart from one another.

Having a stable internet connection for employees working remotely is only the start. True working from home success comes from utilising and harnessing exciting and innovative new technologies, such as the Cloud, which can change the way you conduct business entirely.

5G is Here

The arrival of 5G is set to transform the way businesses connect remotely. 5G brings speeds that are up to 10x faster than 4G, giving your employees incredibly swift access to files, applications, and crucially, your customers.

Vodafone 5G is currently available in 54 towns and cities across the UK. Enjoying the cutting-edge of high-speed broadband connections means your business avoids the issues of lost connections and poor response times. Remaining connected is critical to success for your employees when working from home, and the speed of their connection can directly impact productivity and customer service. With 5G, employees can enjoy lightning-fast download times and incredible stability.

Why Choose Olive for Business Connectivity?

At Olive, we understand how the landscape of technology is constantly evolving. In fact, as a business, we were born in the cloud, so we know how to harness these new technologies to maximise the benefits.

We work with our range of partners to ensure you get the services your business needs, tailored directly to fit your needs. Our list of essential applications for managing your business on the move includes:

  • Vodafone One Net Business
  • Microsoft 365
  • Safetybank

Experience the revolution of Cloud with a partner that understands it. Olive is capable of connecting your business, helping you get the most out of working from home, whether that’s a temporary solution or something that becomes more permanent.

Making Remote Working a Success

Businesses have done well to adapt to the new style of work. But working from home doesn't have to be a burden. Keeping employees connected with one another is crucial to success, but also to business growth. By strengthening those connections between staff and customer, you can continue to deliver amazing customer experiences. 

Run your business from anywhere

TOPICS: Cloud Managed Service Provider, Customer Experience

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